Return Policy
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS
RETURN POLICY: "All Sales are Final ... No Returns, No Refunds, No Exchanges, No Exceptions".
Due to the delicate nature of our soft products, like other websites that sell prom and evening dresses, we do not give refunds, we do not take returns, we do not make exchanges and we do not give store credit on any orders. We do not accept cancellations on orders for any reason. Dresses will fit each person differently depending on her particular figure. If in doubt, we recommend ordering the size that will accommodate your largest measurement. Alterations may be necessary to attain the best fit. Alterations are always at an addition cost.
Please make sure you give us the correct wear date (date you need the dress by) when ordering. This is the date that we base our order on. We will not order the dress or charge your card, unless we can guarantee delivery by that date. Although your dress may arrive sooner, we have up until the date you specify on your order to deliver the dress via standard ground shipping within the continental United States.
*Please Note: Some dresses may have zippers that do not lay completely smooth when the dress is put on. It is not a defect. It is necessary for the manufacturer to design some dresses with fabric cut on the bias (angle). It is what make the fabric drape as well as it does. It is not necessary to correct through alterations which is not recommended. We will not be responsible for this possibility.